Website and System Enhancement for Petit Architect Design for Kids Ltd.

Petit Architect Design for Kids Ltd. aims to enhance its digital presence and internal operations by improving its website and internal systems. The current website and systems have been identified as areas needing optimization to better serve the company's business needs and improve user experience. This project involves a thorough analysis of the existing website and internal systems to identify inefficiencies and areas for improvement. The goal is to recommend and implement enhancements that streamline processes, enhance user engagement, and improve overall functionality. The project will focus on aligning the website and systems with the company's objectives, ensuring they are user-friendly and efficient. By applying classroom knowledge in web development, user experience design, and systems analysis, learners will have the opportunity to make tangible improvements that benefit both the company and its clients.

Market Research

Our company advertises thousands of products online. We want to better understand our target market and the overall market, so we can uniquely position ourselves within our industry. We would like to collaborate with students to conduct market research. This will involve several different steps for the students, including: Familiarizing themselves with our company’s values, products and services. Researching our target market and market potential. Researching the industry and competitive landscape. Recommending strategies to improve our positioning, brand, products and services. Bonus steps in the process would also include: Recommending strategies to differentiate ourselves from our competition.

Customer Journey Mapping

Our company advertises thousands of products online. The main problem we are trying to solve is to improve our understanding of user experiences. We would like to understand our strengths and areas of improvement from a customer perspective. This will involve several different steps for the students, including: Conducting background research on customer journey mapping, our products and customers. Analyzing customer responses from surveys and interviews. Defining the phases and touchpoints of the purchasing process. Incorporating user actions, emotions, goals, and pain points in the customer journey map. Proposing solutions to minimize pain points while meeting business goals. Bonus steps in the process would also include: Developing multiple customer journey maps to account for different experiences and paths.

SEO and Social Media Strategy

Our team is looking to take our social media presence to the next level in order to drive traffic to our pages. To do this, we hope to improve our search engine optimization, and create an optimal schedule for our social media posts to be uploaded. This will involve several different steps for the students, including: Researching keywords to determine the most relevant terms that our customers search for. Researching Search Engine Optimization requirements for us to rank on the first page of Google. Constructing a content calendar to upload social media content for the maximum possible traffic . Creating social media content using the most efficient keywords for our target audience while following the content calendar. Bonus steps in the process would also include: Using our company’s social media analytics to tailor the content calendar to our customers activity, rather than general trends